IMPERIUM S50 SMART DOOR LOCK

FAQs (Common questions)

Do you provide product Warranty?

• Yes, we provide five years warranty with with all smart door locks. You can check your lock’s warranty at any time on our live warranty portal.

Can I see the lock by visiting your showroom?

• Yes, you can visit our showroom to see your preferred smart lock and check it out thoroughly before making a purchase.

Do you install it at home yourselves?

• Yes, if you require installation service, our expert team will install the lock at your home. In that case, the installation charge will depend on the location and other conditions.

How long does the battery charge last?

• It depends on user usage. Generally, a single charge provides 1–3 months of use.

How do I charge it?

• You can easily charge it by taking out the lock’s battery and using your mobile charger.

What if the charge runs out while I’m away for a long time?

• You can easily charge the lock from the outside using a power bank through the charging port on the lock.